Frequently Asked Questions

About Our Coffee

Is your coffee freshly roasted?
Yes! Every order is roasted to order and shipped fresh so you get the best possible flavor.

What are the ingredients in your flavored coffees?
Our flavored coffees contain coffee and natural flavorings only — no artificial additives or fillers. Always verify current labels with Dripshipper before purchasing.

Do you offer whole bean and ground coffee?
Please check individual product listings for available formats. Contact us if you have specific grind preferences.

Orders & Shipping

How long does shipping take?
Orders are processed within 2–5 business days and typically arrive within 5–8 business days after that. See our Shipping page for full details.

Can I track my order?
Yes! You’ll receive a tracking number by email once your order ships.

Do you ship internationally?
Currently we ship within the Philippines. Stay tuned for updates on international shipping.

Returns & Satisfaction

What if I’m not happy with my order?
We stand behind every bag. Contact us within 30 days of delivery and we’ll offer a replacement or refund. See our Guarantee page for details.

How do I contact you?
Visit our Contact page and we’ll get back to you as soon as possible.